Earths Elements Refund/Return Policy

Shopping online or through a catalog may be confusing at times. Products may look different than imagined and on rare occasions arrive damaged.

Since we want you to buy with confidence, we are proud to offer 10-day hassle free returns.

Within 10 days of receipt of your shipment, you can ship the products back to us. Please note the products must be in original condition, with their respective packaging and unused.

You will be responsible for the shipping of the products back to our warehouse.

We do not accept returns for items returned more than 10 days after delivery. Be sure to inspect your product once you receive it. Any damage from shipping or missing order must be reported to us immediately.

Refund options based on payment of the order:

Charge Card: EE will issue payment for a refund for a returned, broken, damaged or discrepancy must be emailed within 10 days of receipt of order according to the method you used to pay for the items

Check: Purchases with a check will be issued a check 10 days from receipt of order. There are NO Cash Refund.

Cash: Purchases with cash will be issued a Check 10 days from receipt of order. There are NO Cash Refund.

Returns/Claims or Discrepancy after 10 days of receipt of order will be issued a CREDIT Only.

NO Refunds after 30 days