Satisfaction Guarantee
Supporting Our Retail Partners
At Earths Elements, we believe wholesale should be a partnership.
Your success is our success, and we stand behind the quality and sell-through of our products. Over the years, we’ve worked closely with retailers who host events, seasonal promotions, and in-store experiences to introduce customers to our collections.
Because of this, we want you to feel confident ordering the products you believe will resonate with your customers.
Order With Confidence
If within 90 days certain items from your order don’t sell, you may return eligible products and receive store credit toward future orders.
This policy allows you to stock up for opportunities such as:
• in-store events
• workshops or special promotions
• seasonal displays
• introducing new product collections
For example, if you plan an event and would like to feature specific items from our collection, we encourage you to bring them in with confidence. If some of those items don’t sell during the event, you may return the remaining eligible products for store credit.
Our goal is simple: to support your success as a retailer.
A Tip From Successful Retailers
Many of our retail partners introduce Earths Elements products through small in-store events, seasonal displays, or featured product tables.
These moments allow customers to experience the products and often lead to strong repeat sales afterward.
Our satisfaction guarantee is designed to give you the confidence to bring in the products you want to showcase, knowing that unsold eligible items can be returned for store credit.
This way you can focus on creating a meaningful experience for your customers — while we support you behind the scenes.
Product Return Guidelines
To keep this program fair and sustainable for everyone, returned items must meet the following conditions:
• Items must be in new, resellable condition
• Items must be returned in their original packaging
• Products must not have custom pricing labels or markings applied
• Items must be returned within 90 days of purchase
Once received and verified, store credit will be issued toward a future order.
Need Help Choosing Products?
If you're unsure which items may work best for your store, we’re happy to help.
Our team can recommend bestselling products, display ideas, and event-friendly selections based on what has worked well for other retailers.
Simply reach out anytime — we’re here to support you.